Yesterday, a version of this report, "the business sector sampling" Wal-Mart "Shantou Southland stores, 11 of the total of seven kinds of clothing towels failure," the news caused public concern. Shantou City, the Consumer Council for reminding customers: Where are the sampling included in the purchase of substandard brand products consumers can vote with small, sales invoices to businesses for return or claim.
According to the city to verify the Trade and Industry Bureau, the "Wal-Mart", Shantou, south of the seven kinds of retail outlets failed clothing towels production units are: Shenzhen City Zuomeng Industrial Co., Ltd., Dongguan City, Naike Si Leighton Ltd., Shenzhenshiheng Chang Jewelry Co., Ltd, Qingdao Hyder Home Textiles Co., Ltd., Shenzhen City Clothing Co., Ltd and goods sent Wal-Mart (China) Investment Co., Ltd.. Failure of clothing and towels products, in addition to "Zuomeng" leisure T-shirt and the formaldehyde content of "love Dieter" M T-T-shirt pH value of non-compliant, primarily fiber ingredients, color fastness not Naixi Meet the standards. Trade, national standards, direct contact with the skin of the PH value of the textile demand in the 4.0 to 7.5. The skin was weak acid, to prevent the intrusion of bacteria, textiles in the PH value is too high or too low, the skin will destroy the balance and resistance.
Guangdong Guangdong Granville, director of law firm lawyers, Zheng Jing, China's Consumer Protection Law, the Product Quality Law and other laws and regulations on product sales to the responsibility of the stringent requirements, such as sales, should establish and goods inspection and check the implementation of the system, the post-mortem Product certification and other logos, and to take measures to maintain the quality of products for sale; vendors selling products and not doping, adulterated and not Yijiachongzhen, Yicichonghao, shall not be qualified to unqualified products posing as products; operators to provide The goods should also be consistent with protection of personal and property safety requirements. Violation of the regulations, should be in accordance with specific circumstances undertake corresponding civil, administrative or even criminal liability.
Then, in shopping malls to buy consumer products to fail, how to protect their legitimate rights and interests? »Zheng lawyers that the consumer has the right to require sales to be replaced or returned, if the result of product defects caused personal and property damage, consumer Or other victims also have the right to require the seller or producer damages. There are five ways consumers can protect their own interests, first, and sales were resolved through consultation, the consumer associations are requested mediation to the three complaints relating to the executive branch; four operators are in accordance with the arbitration agreement reached by the arbitration body brought to arbitration Fifth, the people's court to initiate proceedings. No matter what solution, consumers are required to retain documents related to the purchase of goods, certification of products and components such as the identification evidence. (Yang Wenxing)
Source: Journal of Shantou